Return Policy

At Art and Photography by Diana, Dian wants you to be completely satisfied with your purchase. If for any reason you are not happy with your order, most products are eligible for return within 14 days of delivery, excluding 'Final-Sale' items. Please carefully read the following guidelines to ensure a smooth return process:

Initiating a Return: To initiate a return, please contact Diana directly. You can reach us via email at or by phone at 780-915-5450. Our customer service team is available to assist you from 11 am to 5 pm PST, Monday to Friday.

Packaging and Shipping: When returning artwork, please ensure that it is repackaged securely in its original packaging. We recommend using a reputable carrier with a tracking number to ensure safe delivery. Art and Photography by Diana will not be responsible for lost or undelivered returns.

Processing Returns: Once we receive the returned merchandise, our team will inspect the artwork to ensure it is in its original condition. Upon verification, we will process the return and issue refunds to the original payment source. Please note that returns on original mixed media art and oversized artwork may incur a 20% restocking fee.

Contact Us: If you have any questions or concerns regarding our return policy or need assistance with your return, please don't hesitate to contact us. You can reach us via email at or by phone at 780-915-5450.

Thank you for choosing Art and Photography by Diana. Diana appreciates your business and strives to ensure your satisfaction with every purchase.